We generally ship the items within the time specified time frame mentioned on the product page. Business days exclude public holidays and Fridays.

Estimated delivery time depends on the following factors:

• Stock availability.
• The destination to which you want the order shipped.

Two common reasons why an item can’t be returned:

1. It’s an item that can’t be returned. View Nonreturnable Item List
2. It’s past 30 days from when you purchased the item.

Please review our Return & Exchange Policy to see if your item qualifies for a return. If you have further questions regarding returns, please reach out to our Customer Service Team via email or by calling 0302 797 575 / 0307 033 337

We aim to always have the gear you need when you need it. If for whatever reason an item is listed as out of stock, please double-check the availability listing to be sure we haven’t already provided an estimated restocking date.

If you haven’t placed an order for the item in question, please contact our Sales Team via email, Live Chat or by calling 0302 797 575. For an order already placed, please reach out to our Customer Service Team via email or by calling 0302 797 575 / 0307 033 337.

Visit My Orders to check the status of your replacement. Replacement is initiated after we receive originally delivered item. Please check the email we send you for your replacement request for more details.